Cookie and Privacy Policy for Waikiki Business Improvement District (

Last updated: May 8, 2024

This Cookie and Privacy Policy outlines how Waikiki Business Improvement District (referred to as “we,” “us,” or “our”) collects, uses, and protects the personal information of users (referred to as “you” or “your”) who visit and interact with our website,

Information We Collect

  1. Contact Forms: When you fill out our contact forms to facilitate service requests, we collect your name, email address, and phone number.
  2. Newsletter Sign-up: If you choose to sign up for our newsletter, we collect your name and email address.
  3. Cookies and Analytics: We use Google Analytics, a third-party service, to track visitor behavior and engagement on our website. This may involve the use of cookies, which are small text files placed on your device to collect information about your browsing activities.

How We Use Your Information

  1. We use the information collected through contact forms to respond to your service requests and provide the assistance you seek.
  2. If you sign up for our newsletter, we use your name and email address to send you periodic updates and promotional content via Mailchimp, our email marketing service provider.
  3. The data collected through Google Analytics is used to analyze website traffic, track user engagement, and improve the content and functionality of our website.

Information Sharing and Disclosure

  1. We do not share, sell, or rent your personal information to any third parties, except for Mailchimp, which manages our newsletter distribution.
  2. We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Data Retention

  1. We retain the personal information collected through contact forms and newsletter sign-ups for a period of 90 days, after which it is securely deleted from our database.

Security Measures

  1. We implement strong access controls, use SSL encryption, and employ Google Recaptcha to protect the personal information we collect. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

  1. If you wish to access, modify, or delete your personal information, you may submit a request to We will process your request within 90 days.
  2. You can unsubscribe from our newsletter at any time by clicking the “Unsubscribe” link at the bottom of the emails you receive.

Changes to This Policy

  1. We reserve the right to update or modify this Cookie and Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us

  1. If you have any questions, concerns, or requests regarding this Cookie and Privacy Policy, please contact us at:
    Waikiki Business Improvement District
    Wyndham Waikīkī Beach Walk
    Plantation Tower, Second Floor
    227 Lewers Street, Box 202
    Honolulu, Hawaiʻi 96815
    Phone: (808) 923-9243

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Cookie and Privacy Policy.